Terms and Conditions
Effective Date: 24/12/2024
Welcome to Yoga with Yash ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website [yogawithyash.com], including all services, content, and products available through our online yoga platform (the "Site").
By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Eligibility You must be at least 18 years old to access or use the services provided on this website. By using the Site, you represent and warrant that you are at least 18 years of age or have the consent of a legal guardian.
2. Services We provide online yoga classes, courses, and related content through the Site. The services may include live sessions, recorded videos, blogs, and instructional materials ("Services"). We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time.
3. Account Registration To access certain features or Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorized use of your account.
4. Use of the Site You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You may not:
Engage in any activity that interferes with or disrupts the Site.
Use the Site to transmit harmful or unlawful content, including malware, viruses, or offensive materials.
Reproduce, distribute, or publicly display any content from the Site without our prior written consent.
5. Payment and Billing Some Services on the Site may require payment, such as subscription fees, one-time purchases, or class fees. By using these paid services, you agree to provide accurate billing information and authorize us to charge your selected payment method for any applicable fees.
All fees are non-refundable unless otherwise specified.
6. Cancellation and Refunds If applicable, you may cancel your subscription or class bookings by following the cancellation procedures specified on the Site. Refunds are subject to our refund policy and will be provided at our discretion.
7. Health Disclaimer While yoga can be a beneficial practice, it is important to consult with your healthcare provider before beginning any new exercise program, especially if you have pre-existing health conditions or concerns. By using our Services, you acknowledge that you are voluntarily participating in the activities and assume all risks associated with them.
We are not liable for any injuries, health issues, or damages that may arise from participating in our Services.
8. Intellectual Property All content provided on the Site, including but not limited to videos, images, text, logos, and graphics, is the property of yogawithyash.com and is protected by intellectual property laws. You may not use, copy, or distribute any content without our permission, except for personal, non-commercial use.
9. Third-Party Links and Content Our Site may contain links to third-party websites or content that are not owned or controlled by us. We are not responsible for the content or practices of these third-party sites and recommend that you review their terms and privacy policies.
10. Privacy Policy By using the Site, you agree to our Privacy Policy, which governs the collection, use, and protection of your personal information. Please read our Privacy Policy, carefully for more details.
11. Limitation of Liability To the fullest extent permitted by law, Yogawithyash.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services, including but not limited to personal injury, property damage, or loss of profits.
12. Indemnification You agree to indemnify and hold harmless [Your Website Name], its affiliates, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or breach of these Terms.
13. Termination We reserve the right to suspend or terminate your access to the Site or Services at our discretion, without notice, if you violate these Terms or engage in conduct that we deem inappropriate.
14. Governing Law These Terms shall be governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [your jurisdiction].
15. Changes to Terms We may update or modify these Terms at any time. When we do, we will post the updated Terms on this page with a revised effective date. Your continued use of the Site after any changes to the Terms constitutes your acceptance of the new terms.
16. Contact Us If you have any questions or concerns about these Terms, please contact us at yogawithyash@outlook.com.
Privacy policy
Effective Date: 24/12/2024
At Yogawithyash.com ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [website URL] (the "Site") and use our online yoga services ("Services").
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site or Services.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you register for an account, subscribe to our Services, or make a purchase, we collect personal information such as your name, email address, phone number, billing address, payment details, and other information you provide.
Usage Data: We may collect information about how you interact with the Site, including your IP address, browser type, device information, pages visited, and other usage statistics. This information is collected automatically using cookies or similar tracking technologies.
Health and Fitness Information: If you provide health-related information (e.g., details about injuries or medical conditions) in connection with our yoga services, we collect and use this information to provide a safe and personalized experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To deliver the online yoga classes, courses, and related content you request, process transactions, and manage your account.
To Communicate: To send you confirmations, updates, newsletters, promotional offers, and other communications related to our Services. You can opt-out of promotional emails at any time.
To Improve Our Services: To analyze your usage of the Site to improve the quality and effectiveness of our content, services, and website functionality.
To Maintain Security: To monitor and protect the security of the Site, prevent fraud, and ensure compliance with our Terms and Conditions.
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, email communication, and other operational tasks. These service providers are obligated to protect your data and use it solely for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your personal information is transferred to a new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your activity on the Site. These technologies help us improve user experience, analyze website performance, and offer personalized content and advertisements.
You can control cookie settings through your browser settings. However, please note that disabling cookies may impact your ability to access certain features of the Site.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
Access and Correction: You can request to access and update the personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to certain exceptions (such as for legal or administrative purposes).
Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails or contacting us directly.
If you wish to exercise any of these rights, please contact us at Yogawithyash@outlook.com.
7. Third-Party Links
Our Site may contain links to third-party websites, services, or content that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
If you are located outside of India, please be aware that your information may be transferred to, stored, and processed in countries where our servers and service providers are located, which may have different data protection laws than your country. By using our Site, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Yogawithyash.com
149 A phase 2 Katwariya Sarai, Delhi 110016
+91 6264079154
Return policy
Effective Date: 24/12/2024
Thank you for choosing Yogawithyash.com ("we," "us," or "our"). We are committed to providing you with a positive experience and high-quality yoga content and services. Below is our detailed Refund Policy regarding online yoga classes, subscriptions, and products.
By purchasing our services or products, you agree to the terms outlined in this policy. Please read it carefully.
1. Online Yoga Classes & Subscriptions
a. Single Classes and Courses
Due to the nature of digital content and services, all purchases for individual online yoga classes, recorded sessions, or online courses are non-refundable once accessed or delivered. If you experience technical issues that prevent you from accessing the class or course, please contact us within 24 hours of the issue for assistance.
b. Membership Subscriptions
We offer recurring subscription plans for access to our online yoga classes and content. The following terms apply:
Monthly Subscriptions: If you are dissatisfied with your subscription, you may cancel your subscription at any time before the next billing cycle. Cancellation will stop future payments, but no refunds will be issued for the current month’s charges.
Annual Subscriptions: If you have purchased an annual membership and are not satisfied with the service, you can request a refund for the unused portion of the subscription within 30 days of the initial purchase. After 30 days, no refunds will be issued, but you may cancel your subscription at any time to prevent further charges.
c. Free Trial Periods
If you sign up for a free trial of a subscription plan, you may cancel before the trial ends to avoid being charged. If you cancel after the trial period ends, you will not be eligible for a refund, but your subscription will be canceled to avoid future charges.
2. Live Yoga Classes
a. Missed Classes:
If you are unable to attend a live class, please note that no refunds are provided for missed live sessions.
If the class is canceled or rescheduled by us due to unforeseen circumstances, we will offer either a rescheduled class or credit towards a future class.
b. Technical Issues on Our End:
If you experience issues accessing the live class that are due to our technical problems (e.g., server issues or streaming problems), we will offer you a full refund for that specific class or a credit for a future session.
3. Digital Products (eBooks, Downloadable Guides, etc.)
Due to the nature of digital products, all sales of downloadable products such as eBooks, instructional guides, and other digital content are final and non-refundable once the product has been delivered or downloaded.
However, if you encounter technical issues downloading or accessing your product, please reach out to us at Yogawithyash@outlook.com, and we will assist you promptly.
4. Physical Products (Yoga Mats, Apparel, Equipment)
If you’ve purchased physical products (e.g., yoga mats, apparel, or other equipment), our refund policy is as follows:
Return Window: You may return items within 30 days of delivery for a full refund, exchange, or store credit, provided the item is unused, in its original packaging, and in new condition.
Return Process: To initiate a return, please contact our support team at Yogawithyash@outlook.com with your order number and the reason for the return. We will guide you through the return process.
Return Shipping: You are responsible for return shipping costs unless the item is defective or incorrect. In this case, we will cover the return shipping fees.
5. Damaged or Defective Items
If you receive a damaged or defective item (whether a physical product or digital content), please contact us within 7 days of delivery with photos of the damage and your order details. We will process a replacement or full refund, depending on your preference, at no additional cost to you.
6. Non-Refundable Items
The following items are not eligible for refunds:
Gift cards or vouchers.
Digital products (e.g., eBooks, videos, downloadable content) once accessed or downloaded.
Custom or personalized items.
Any services or products marked as final sale or non-refundable at the time of purchase.
7. How to Request a Refund
If you wish to request a refund, please follow the steps below:
Email us at Yogawithyash@outlook.com with your order number, details of the purchase, and the reason for your request.
Provide relevant information, such as proof of purchase, damaged items (if applicable), or any other details that will help us process your request.
We will respond within 3-5 business days to confirm whether your refund request is approved and provide instructions for returning physical items (if applicable).
8. Refund Processing
Once a refund request is approved, please allow 7-10 business days for the refund to be processed and credited to your original payment method. Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
9. Changes to This Policy
We may update this Refund Policy from time to time. If we make significant changes, we will post the updated policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any changes.
10. Contact Us
If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact us at:
Yogawithyash.com
149 A phase 2 Katwariya Sarai, Delhi 110016
+91 6264079154